Performance Metrics

Avoca Quality Consortium (AQC) members have access to an extensive library of consensus-based portfolio, study and site level performance metrics. The following are summaries of these metric sets:

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Full, detailed versions of the performance metrics include:

purpose statement for each metric
full metric definition, including equation and input variables
performance targets
anticipated benefits of using each metric
analyses that each metric can be used to perform
companion metrics (other metrics that pair with and balance each one)

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Metric Development Framework

Metric development work groups – comprised of staff and representatives from member organizations – work collaboratively to develop robust metric toolkits that can be used to answer important clinical trial performance, risk and quality questions. These work groups utilize a structured approach called the Metric Development Framework to ensure the right metrics – metrics that answer your most important performance questions. The work groups consider the processes holistically to develop a complete set of metrics designed to cover different perspectives.

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Metric Selection Tools

Determining which metrics in the metric toolkit will meet the unique needs of your organization, program or study requires thoughtful consideration. The metrics described in each metric toolkit align with the critical success factors and key performance questions (KPQs) identified by the metric development work group. Should you implement all the metrics described in the metric toolkit? Probably not! You only need the metrics that help answer the KPQs that are important to your organization, program or study. We recommend following a four-step process to establish what level of metrics and key performance questions are important to your organization and use them as a guide to identify the right metrics for your organization.

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